With the emergence of the epidemic came unprecedented demand for shipping. All carriers have halted their delivery service guarantees due to the COVID-19 crisis.
From the ABC Customer Care Team:
We want to express our sympathy and prayers for anyone affected by COVID-19.
Our online store is operating and not impacted however shipments that leave our facility may experience delays due to the carrier.
We would also like to thank all our customers for supporting us as we tirelessly work to improve our online shop in the most challenging of times. Since launching, we have made it our mission to establish an enjoyable online experience for our customers.
With the emergence of the epidemic came an unprecedented demand for shipping services. All carriers have halted their delivery service guarantees due to the COVID-19 crisis.
We strive to meet the challenges of our current environment by providing the information you need to know, our standard process times, as well as expected delays. Please read all notifications and make sure to report any delays with your package directly to the carrier so that it may be rectified in a timely manner.
By following the steps to recover your package as listed on our Re-Ship Guaranteed page, if your package is still not retrieved, ABC Gourmet Sweets is offering a re-ship guarantee for claims properly reported through our Route Package Protection partner.
We hope with this information we ensure you realize our appreciation and willingness to create the most enjoyable purchase experience possible.
By following the steps on our Re-Ship Guarantee Page, to recover your package, if your package is still not retrieved ABC Gourmet Sweets is offering a re-ship guarantee for all reported claims to the carrier.
We hope that with the provided information and by following these simple steps we ensure our customer appreciation and willingness to help your purchase be an enjoyable experience.